In those circumstances where you may be unable to point your domain with masking to our SmartSite Website product, you will need to take alternative steps. Please follow the instructions below.
Here are the records that need to be added for your domain name:
CNAME Records that MUST be added:
1) www exthosting.logogarden.com
2) @ exthosting.logogarden.com
3) * exthosting.logogarden.com
A Record that MUST be added:
1) mail 184.108.40.206
MX Record that MUST be added:
1) @ 220.127.116.11 Pref: 10
*** If your registrar’s domain control panel does not allow an IP address for the MX Record, you may use mymail.logogarden.com ***
Please see screenshots attached below for further reference.
Once you have successfully changed your domain name settings, please contact support and let us know the email address on your account as well as the domain name you are desiring to point to our server.